Privacy Policy

Privacy Policy

At Lucknowi Thaath, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services. By accessing or using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

Personal Information

When you make a reservation, place an order, or engage with our services, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Payment details
• Delivery address
• Dietary preferences (if provided)

Usage Information

We also collect non-personal information related to your use of our website, such as:

• IP address
• Browser type and version
• Operating system
• Browsing behavior (through cookies and similar technologies)
• Pages viewed and links clicked on our website

2. How We Use Your Information

Reservation and Ordering

Your personal information is used to process reservations, handle orders, and communicate with you regarding your booking or delivery details. This ensures smooth and efficient service.

Improving Services

We analyze usage data to enhance our website functionality, improve services, and optimize the overall customer experience.

Marketing

With your consent, we may send promotional materials or newsletters about our latest offers, discounts, or events. You may choose to opt-out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist in website hosting, payment processing, delivery services, and marketing activities.
• Legal Compliance: We may disclose your information when required by law or to protect our rights, safety, and property, or the rights of others.
• FSSAI Compliance: As Bharat Food Corporation holds an FSSAI (Food Safety and Standards Authority of India) license, we ensure all food provided by Lucknowi Thaath adheres to the highest food safety standards, and your personal data is protected in compliance with all relevant food and safety regulations.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we take all necessary precautions, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

Under applicable data protection laws, you have the following rights concerning your personal information:

• Access: You may request access to the personal data we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.
• Objection: You may object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage your cookie preferences through your browser settings, and you may choose to block or delete cookies, although this may affect some functionality of the website.

7. Changes to Privacy Policy

We may update or modify this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.